AI document processing for social protection
Disability, ageing, inclusion, social housing
IDP platform used every day by welfare and inclusion services: faster instruction of disability, autonomy, income support and housing cases. Automated admissibility controls, native connectors to French public sector business systems.
Three realities of the public sector you already know.
Three constants of the public sector, from departmental councils to prefectures: continuous volume of social-protection cases, document complexity (standardized forms, medical certificates, supporting documents), pressure on caseworkers. Automatic document reading changes the game.
Hundreds of cases per week
Continuous volume saturates manual workflows. Seasonal peaks, regulatory calendars, incoming flows that never stop.
A wide variety of documents
Sorting, processing, checks and data entry consume substantial time. Every case mixes structured, free-form, handwritten and photographed documents.
Pressure on caseworkers
Every minute saved translates into better public service quality and efficiency for citizens.
We are a purpose-driven company. See our commitment to protecting the most vulnerable.
From the mailroom to the business, across every public-sector scale.
Public services handle flows far more complex than the private sector, with sharp business rules. provence.ai is in production at many French public-sector organizations.
pages processed per year
document types recognized
Four families of administrations.
The pipeline adapts to each business context, without rewriting. Per-case configuration, specialized models, customizable checks.
- Local authorities
Welfare, autonomy, solidarity, inclusion. Steering social benefits and autonomy services. We build standard national AI models for a fast, frugal rollout.
- Government agencies
Residence permits, naturalization, immigration law, identity. Cases constrained by regulatory calendars, with strong consistency and traceability demands.
- Social protection
Family benefits, daily allowances, unemployment benefits, granted rights. Massive volumes, compliance checks, continuous incoming flow.
- Central operators and public institutions
National agencies, sector bodies, public institutions. Technical documents, public procurement, multi-page regulatory files.
Behind every case, there is a right to open. A request to handle. A person waiting.
Four examples, across welfare services.
Four domains, illustrating our coverage of the social sector. The same pipeline handles residence permits, HR records and public procurement, each case configured to your needs.
Disability - recognition and compensation
Instruction of disability cases: recognition, rights and benefits (PCH, AAH, AEEH). We handle the full flow (medical certificates, standardized forms, supporting documents), with deep domain expertise and native connectors to public-sector business systems.
Our pre-trained national model handles 200 document types, 400 data types, 50+ eligibility checks.
Speed up case processing. Harmonize rights. Improve service quality delivered to citizens.
Are you a public agency or local authority?
Let's talk about your context. We analyze your needs and get back to you promptly.